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THE FINAL SIP: Paper, Plastic or Premium? Your Guests Already Know the Answer

By 30 June 2025No Comments

In luxury hospitality, every detail matters. From the thread count of your linens to the garnish on a cocktail, discerning guests are paying attention and forming opinions. Today, one of the smallest but most telling details is something that barely lasts a moment: the straw.

Whether it’s paper, plastic, or a premium biodegradable alternative, that final sip leaves a lasting impression. And in 2025, your guests already know what they expect.

Let’s break down the real-world impact of each option and why forward-thinking F&B professionals are rethinking the details that define their brand experience.

1. Plastic Straws: A Legacy of Waste

For decades, plastic straws were the default. Cheap, functional, and available in bulk. But that era is ending fast.

  • Environmental Impact: Over 500 million plastic straws are used every day many ending up in oceans, harming marine life, and polluting coastlines.
  • Guest Perception: In the age of climate awareness, guests increasingly view single-use plastic as careless or outdated.
  • Regulation Risks: Countries and regions around the world are imposing bans on plastic straws. Serving them may even put you out of compliance.

Plastic no longer aligns with the values of modern luxury. It feels out of place in a setting that promises care, quality, and consciousness.

2. Paper Straws: A Flawed Alternative

Paper straws were meant to be the eco-friendly solution. But if you’ve ever seen one collapse mid-mojito, you already know the issue.

  • Performance Issues: They become soggy within minutes, affecting texture and taste.
  • Guest Complaints: Studies show that up to 70% of guests find paper straws frustrating or inadequate especially in premium venues.
  • Hidden Costs: Frequent replacements and negative reviews silently add up. Plus, some paper straws contain glues and dyes that raise sustainability concerns.

When guests expect excellence, even a soggy straw can damage the perception of your brand.

3. Premium Biodegradable Straws: The Guest-Approved Upgrade

High-end hotels and bars are now turning to next-generation biodegradable straws  often made from materials like rice, agave, or coffee grounds.

  • Eco-Credibility: 100% biodegradable, safe for marine life, and often compostable within months.
  • Durability: They hold their shape for hours, even in hot or cold drinks, maintaining a seamless guest experience.
  • Aesthetic & Feel: Designed to look elegant, feel smooth, and enhance rather than distract from your presentation.
  • Guest Satisfaction: More than a functional item they’re a conversation starter that aligns with your sustainability values.

Premium straws aren’t just good for the planet they’re good for your reputation.

4. Sustainability is the New Luxury

Today’s luxury guest expects more than amenities they expect alignment with their values. That includes ethical sourcing, low waste, and visible sustainability practices.

  • A straw is not just a straw. It’s a signal. It tells your guest whether you’re truly committed to sustainability or just checking boxes.
  • With climate-conscious travel on the rise, small gestures like using premium biodegradable straws set the tone for a larger commitment to responsibility.

The guest of tomorrow is already watching the details of today.

5. What This Means for You

If you’re an F&B Manager, Hotel GM, or Sustainability Officer in a 5-star property, this is a simple yet powerful area to lead change:

  • Audit your current straws: Are they truly sustainable or just marketed that way?
  • Track guest feedback: Are there silent complaints hurting the experience?
  • Switch smart: Opt for high-quality biodegradable straws that don’t sacrifice form for function.

And don’t forget: premium doesn’t mean expensive it means elevated, thoughtful, and aligned with guest expectations.

The Final Sip Counts

Your guests won’t remember the check-in desk speed or the number of pool towels. But they will remember the feeling of sipping a perfectly crafted drink without the frustration of a collapsing straw or the guilt of plastic.

Because in premium hospitality, the final sip speaks volumes.

Choose wisely. Your guests already have